Ledger.com/Start® | Getting Started — Ledger Support (Full Guide)
Keywords included: ledger live, ledger live desktop, ledger.com/start
Getting started with your Ledger hardware wallet is the most important step in protecting your cryptocurrencies with industry-leading security. The official onboarding hub—Ledger.com/Start®—is designed to walk beginners and advanced users through device setup, Ledger Live installation, crypto account management, and the essential security principles every crypto holder must follow. Whether you just purchased a Ledger Nano S Plus, Ledger Nano X, or the Ledger Stax, the process begins with one trusted entry point: Ledger.com/start.
In this complete guide, you’ll learn exactly how to use the platform safely, install Ledger Live, set up ledger live desktop, manage assets securely, and avoid common mistakes. This content is ideal for new users, investors upgrading from software wallets, and anyone wanting a deep understanding of Ledger’s ecosystem.
1. What is Ledger.com/Start®?
Ledger.com/Start® is the official setup page provided by Ledger to guide users through initializing their hardware wallet. It ensures you are using the authentic onboarding process, preventing phishing risks or fake apps.
Through ledger.com/start, users can:
Install Ledger Live or ledger live desktop
Activate and initialize new Ledger devices
Create or restore a recovery phrase
Understand essential crypto security best practices
Verify device authenticity
Access official Ledger Support resources
Using the official site is critical because crypto scams often imitate setup pages. Always type Ledger.com/start directly into your browser—never trust links sent via emails or messages.
2. Why Use Ledger Hardware Wallets?
Ledger devices combine convenience, mobility, and unmatched security using a Secure Element (SE) chip. This ensures your private keys never leave the device, unlike software or exchange-based wallets.
Key benefits include:
Offline private key storage
Industry-leading security architecture
Compatibility with 5,000+ coins & tokens
Management through Ledger Live and ledger live desktop
NFT support
Institution-level protection
Only the official website—ledger.com/start—guarantees authentic firmware, apps, and installation files.
3. Installing Ledger Live (Essential Step)
Before setting up your Ledger device, you must install the official Ledger app: Ledger Live.
Ledger Live allows you to:
Manage crypto accounts
View portfolios
Buy, sell, and stake crypto
Install or remove blockchain apps
Send and receive assets securely
Manage NFTs
Update firmware
How to Install Ledger Live (Safe Method)
Go to the official setup page: https://ledger.com/start
Select your device model
Download the appropriate version of Ledger Live or ledger live desktop
Install on Windows, macOS, or Linux
Open Ledger Live and begin the setup wizard
Never download from unofficial sources. Only Ledger.com/Start® provides verified installation files.
4. Setting Up Your Ledger Device via Ledger.com/Start®
Each Ledger model follows a similar setup flow:
Step 1: Unbox your device
You should see:
Ledger device
USB cable
Recovery sheets
User instructions
Ensure everything looks sealed and legitimate.
Step 2: Power on your Ledger
Use the buttons to navigate and confirm.
Step 3: Create a new wallet or restore an existing one
If you're new, create a new wallet.
If you previously had a Ledger or another non-custodial wallet, choose "Restore."
Step 4: Write down your 24-word recovery phrase
This is the most important step of using Ledger.
Ledger will never ask you to share your recovery phrase. Write it on the supplied sheet and never store it online.
Step 5: Confirm your recovery phrase
This step ensures you copied it correctly.
Step 6: Install apps via Ledger Live
Different blockchains require different apps (Bitcoin, Ethereum, Solana, etc.)
Step 7: Add crypto accounts
Now you can add accounts in Ledger Live and start managing your crypto securely.
Everything above is guided directly through ledger.com/start to ensure authenticity.
5. Using Ledger Live: Desktop & Mobile
Ledger Live Desktop
Available for Windows, macOS, and Linux, ledger live desktop is the most secure and feature-rich version.
You can:
Manage multiple accounts
Swap crypto
Buy/sell through partners
Stake ETH, DOT, SOL, ATOM, and more
Track your entire portfolio
Connect to Web3 platforms
Ledger Live Mobile
Perfect for on-the-go users.
Connect your Ledger Nano X via Bluetooth or manage read-only portfolio views.
Whichever version you choose, Ledger recommends checking file authenticity via ledger.com/start before installation.
6. Updating Your Ledger Device Safely
Security updates are crucial for long-term protection.
To update:
Connect your Ledger to ledger live desktop
Go to Settings → Firmware Update
Follow the on-screen steps
Verify update details on the device screen
Never download firmware outside Ledger.com/Start®.
7. Avoiding Common Mistakes
Mistake #1: Not using Ledger.com/start
Fake setup pages are designed to steal recovery phrases.
Always type the link manually: Ledger.com/start
Mistake #2: Storing the recovery phrase online
Never use notes apps, cloud services, photos, or screenshots.
Mistake #3: Giving recovery phrase to "support"
Ledger Support will never ask for your 24-word phrase.
Mistake #4: Downloading fake Ledger Live apps
Only download ledger live from the official site.
8. Using Ledger for NFTs & Web3
Ledger Live offers built-in NFT visualization on Ethereum and Polygon.
You can also connect your Ledger device to Web3 platforms via:
Ledger Live’s Discover section
Ledger Extension (browser-based)
Your private keys stay inside the secure hardware environment while interacting with DeFi, staking, Web3 apps, and marketplaces.
9. Staking Crypto Securely with Ledger
With Ledger, you can stake:
Ethereum (ETH)
Solana (SOL)
Polkadot (DOT)
Cosmos (ATOM)
Tezos (XTZ)
Staking via Ledger ensures your private keys remain offline, even while earning rewards. All staking happens directly inside ledger live desktop or via integrated partners.
10. Troubleshooting Through Ledger Support
If you need help, Ledger Support offers:
Step-by-step tutorials
Device troubleshooting
Recovery phrase guidance
App installation fixes
Security education
Always access support through the official site: ledger.com/start or the main Ledger domain.